Pharma Product Sync Application

Executive Summary

Pharmaceutical companies increasingly rely on a network of suppliers to innovate, manufacture,
and deliver products efficiently. However, managing the product sync collaboratively with
suppliers presents significant challenges: decentralized information, inefficient processes, lack
of transparency, communication barriers, delayed approvals, and strained supplier relationships.
The Pharma Product Sync Application—built as a Canvas App integrated with Microsoft
Dynamics 365 (D365)—addresses these pain points by providing a centralized, efficient, and
transparent platform for managing the entire product sync in a collaborative manner.

Business Challenges

1. Decentralized Information- Product data is often scattered across emails, spreadsheets,
    and isolated systems, making it difficult to maintain a single source of truth.

2. Inefficient Processes- Manual handoffs and unclear workflows slow down the journey
    from product submission to final approval.

3. Lack of Transparency- Limited visibility into product status leads to misunderstandings,
    duplicated work, and delays.

4. Communication Barriers- Feedback between companies and suppliers is often
    fragmented, resulting in slow issue resolution and missed opportunities for
    improvement.

5. Delayed Approvals- Cumbersome processes and unclear responsibilities extend time-tomarket.

6. Strained Supplier Relationships- Operational inefficiencies erode trust and collaboration
    between companies and suppliers.

Solution Overview: Pharma Product Sync Application

The Pharma Product Sync Application is a robust, user-friendly Canvas App designed to
streamline and centralize the product sync management process. Built on the Microsoft Power
Platform and integrated with D365, the solution empowers both pharmaceutical companies and
their suppliers to collaborate seamlessly from product submission to approval.

Key Features & Capabilities

Centralized Data Repository

• Single Source of Truth: All product information, documents, and communication are
stored in a secure, centralized database connected to D365.

• Role-Based Access: Ensures sensitive data is only visible to authorized users.
Streamlined Workflow Automation

• Configurable Approval Workflows: Automate product submissions, reviews, and
approvals with clear tracking and notifications.

• Task Assignment: Assign actions to individuals or teams with due dates and escalation
paths.

Real-Time Transparency

• Status Dashboards: Both companies and suppliers can track product status, pending
actions, and feedback in real time.

• Audit Trails: Comprehensive logs of all actions and decisions for compliance and
accountability.

Integrated Communication

• In-App Messaging: Enables direct, contextual communication between stakeholders.

• Automated Alerts: Notifies users of required actions, feedback, or status changes.
Collaboration Tools

• Document Management: Upload, share, and version-control supporting documents.

• Feedback Loops: Structured feedback and change request mechanisms for rapid issue
   resolution.

Analytics & Reporting

• Performance Metrics: Track submission-to-approval timelines, bottlenecks, and supplier
  performance.

• Custom Reports: Export data for regulatory compliance or management review.

Technical Insights

 Architecture

• Platform: Microsoft Power Platform (Canvas App), integrated with D365.

• Data Storage: Common Data Service (Dataverse) ensures secure, scalable storage.

• Integration: Connectors for D365, email, SharePoint, and other business systems.
  Security

• Role-Based Security: Granular permissions for data access and actions.

• Data Encryption: End-to-end encryption for sensitive product and supplier information.
Scalability & Extensibility

• Modular Design: Easily adapt workflows and data structures as business needs evolve.

• API Integrations: Extend functionality to ERP, LIMS, or other third-party systems.

Implementation Roadmap

1. Discovery & Requirements Gathering

   • Stakeholder interviews, process mapping, and data analysis.

2. Solution Design

     • App configuration, workflow design, and security setup.

3. Integration & Customization

     • Connect with D365, SharePoint, and other systems as needed.

4. Testing & User Training

     • User acceptance testing, training sessions, and documentation.

5. Deployment & Support

   • Go-live support, ongoing maintenance, and continuous improvement.

Conclusion

The Pharma Product Sync Application transforms the way pharmaceutical companies and their
suppliers manage the product sync. By centralizing information, automating workflows, and
enhancing transparency, the solution delivers faster approvals, improved compliance, and
stronger supplier relationships—ultimately accelerating innovation and time-to-market.

Contact us to learn how Pharma Product Sync can streamline your product sync management
and drive collaborative success.

About Raybiztech

Raybiztech is a leading Global Information Technology (IT) Services and Solutions, a CMMI Level
3, ISO 27001:2013 and ISO 9001:2015 Certified Company. We are a Member of NASSCOM,
HYSEA, NJTC, and AIIA. Raybiztech offers comprehensive end-to-end IT Services for Business
Application Development, Enterprise Solutions, Enterprise Collaboration Services, Testing and
Quality Assurance Services, Cloud Computing and IT Infrastructure Management to
organizations in the Banking & Finance, Insurance, Healthcare, Manufacturing, Retail, Media &
Entertainment, Leisure & Travel, Telecom and Energy & Utilities verticals as well as Independent
Software Vendors.