Customer Sales and Support
Raybiztech offers excellent Customer and Sales Support services, which is available to you 24/7 round the year. Our contact centers in Ludhiana and Delhi are equipped with state-of-the-art infrastructure and latest technologies. Our highly trained and professional customer service representatives make sure that Customers connecting to our contact center experience highest degree of satisfaction.
We provide superior offshore contact center solutions to clients across the globe. We have strong domain expertise in Entertainment, Banking & Insurance, Healthcare, and Telecom. We build strong relationships with your customers by leveraging multiple channels seamlessly. These channels include voice and non-voice (e-mail, chat, mobile, web, branch, and electronic transaction processing) based customer service.
Raybiztech's Customer and Sales Support is the best possible way to keep your business on the go even if you are not available to serve your customers. Our experienced Contact Center associates put us way ahead of all our competition.
Our offshore contact centers handle all inbound and outbound communication efficiently and the very way you want them to. We let you concentrate on getting new customers on the board and we will relieve you from taking any extra efforts to retain your current customer base. We are capable of handling larger engagements and you can be assured of professional and cost effective Customer and Sales Support. We will deliver for you to make most on your marketing dollars.
The true measure of any service is measured by End User Satisfaction. This is above and beyond the Service Level Agreements (SLAs) that we strive for. We invest in our people, processes and technologies towards achieving highest level of user satisfaction. We have a selective recruiting and training process which includes using tailored modules for your industry, products, and processes, resulting in our ability to support your requirements with a superior team of contact centers’ professionals.
We understand that client-specific knowledge is critical for success, and therefore have developed programs, training, and knowledge tools to ensure that our people stay current in our client's product, service, and compliance updates.