What's new in Microsoft Dynamics CRM 4.0?

Multi-tenancy

Earlier versions of Microsoft Dynamics CRM Server were a single-organization solution. Microsoft Dynamics CRM 4.0 lets you host multiple organizations in a single deployment. This feature is a great benefit for hosted solutions or businesses that require a separation of data inside the organization. Microsoft Dynamics CRM 4.0 now implements two kinds of databases:

• A single configuration database that stores metadata and location information for all organizations
• One or more organization databases

Server role groups

Microsoft Dynamics CRM 4.0 Enterprise introduces two new server role groups. This increases flexibility and scalability. You can opt to have a computer dedicated to one server role group or to both.

The server role groups selected and installed during Setup are as follows:

• Application Server Role Group. This group provides the Microsoft Dynamics CRM 4.0 Web user interface and services.
• Platform Server Role Group. This group provides the asynchronous services, such as the Workflow and Bulk E-mail services.

Microsoft Dynamics CRM Connector for SQL Server Reporting Services

The Microsoft Dynamics CRM 4.0 Connector for Microsoft SQL Server Reporting Services is a service that connects the Microsoft Dynamics CRM Server to the Microsoft SQL Report Server. The Microsoft Dynamics CRM 4.0 Connector for SQL Server Reporting Services eliminates the Kerberos double-hop authentication that was required for Microsoft Dynamics CRM 3.0 deployments when Microsoft SQL Server Reporting Services was installed on a separate computer.

The Microsoft Dynamics CRM 4.0 Connector for SQL Server Reporting Services is installed as a separate component.

Microsoft Dynamics CRM 4.0 Language Pack

A Microsoft Dynamics CRM 4.0 Language Pack lets users display the Microsoft Dynamics CRM 4.0 user interface in a different language than the base language. Also, users can display Help in a language that differs from both the base language and the language displayed in the Microsoft Dynamics CRM 4.0 user interface.

Multicurrency

Multiple currencies are now supported for transaction-based records.

Resource Center

The Resource Center is a place in the application where users, administrators, and implementers will find information to help them use and configure Microsoft Dynamics CRM 4.0. The Resource Center presents rich content and links to valuable information. Much of the content in the Resource Center is created by experts in the Microsoft Dynamics CRM community.