Jul 21

What's new in Microsoft Dynamics CRM for Outlook?

5 Reasons Why Your Company Should Use an ERP System

Microsoft Dynamics CRM for Microsoft Office Outlook includes the following new features:

  • The E-mail Router is no longer required to send and receive Microsoft Dynamics CRM 4.0 e-mail messages.
  • Setup and configuration are now separate programs.
  • There is an updated look that uses the 2007 Microsoft Office system user interface components, such as the Ribbon, which replaces the traditional menu and toolbar.
  • A Diagnostics Wizard can be used to troubleshoot issues with Microsoft Dynamics CRM for Outlook.
  • The Mail Merge feature has been added to the Web application. You can now specify the details of the Microsoft Dynamics CRM activity created by Mail Merge.
  • There are several technical changes to synchronization to reduce the time that is required to go offline.
  • Activity tracking and synchronization improvements are included. Microsoft Office Outlook tasks can now be mapped to Microsoft Dynamics CRM letters, faxes, tasks, and telephone calls.
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