Sep 27

By Vijay Bitra

7 Important Factors to Consider When Choosing an ERP Implementation Partner

5 Reasons Why Your Company Should Use an ERP System

Technical Expertise

Your ERP implementation partner should be well-versed in the ERP software. Having complete knowledge of the ERP ensures that your implementation partner understands how the ERP solution will integrate with your existing system and business processes.

Industry Experience

As a business planning to deploy an ERP system, you should know if your ERP implementation partner has prior implementation experience in similar industries. Having an implementation partner who understands your industry ensures that your ERP implementation is done correctly to accommodate the growth of your business.

Customization Capabilities

Minor changes to the ERP system can be easily accommodated by the ERP vendor, but the customization capabilities of your partner are critical if you require extensive customization to fit your business. Inquire about the customizations that your ERP implementation partner has done for their clients.


For the deployment to be successful, open and effective communication between your team and the ERP implementation partner is required. Check to see if your partner can improve user adoption, provide end-user training, and train your employees. It is preferable to work with a partner who can respond quickly to your questions and provide consistent support.

Innovative Offerings

An ERP system provides you with visibility across your entire business, allowing you to make better decisions and work more efficiently. Check to see if your implementation partner can offer any new innovations in their implementation services.


You should inquire about the methodology used by your ERP implementation partner. An effective ERP implementation partner should have a proven methodology in place to ensure that the entire process runs smoothly and efficiently. Inquire about your partner's implementation strategy to ensure that time and costs are not exceeded.

Post-Implementation Support

After you go live with your new ERP system, you must ensure that it performs as expected in order to help you achieve your objectives. As a result, you must determine whether your ERP implementation partner is capable of identifying and addressing any new challenges, as well as providing additional training as needed to keep the ERP running efficiently.

About Ray Business Technologies

Ray Business Technologies is a leading global Information Technology (IT) Services and Solutions, a CMMI Level 3, ISO 27001:2013 Certified Company. We are a Member of NASSCOM, HYSEA, NJTC, and AIIA. Ray Business Technologies offers comprehensive end-to-end IT Services for Business Application Development, Enterprise Solutions, Enterprise Collaboration Services, Testing and Quality Assurance Services, Cloud Computing and IT Infrastructure Management to organizations in the Banking & Finance, Insurance, Healthcare, Manufacturing, Retail, Media & Entertainment, Leisure & Travel, Telecom and Energy & Utilities verticals as well as Independent Software Vendors.

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